Offshore hiring FAQs.

Answers about recruitment, employment, costs and working with Lynk.

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Getting started

Choose the right service and working arrangement.

Which Lynk service is right for our business?

Managed Offshore Staffing combines recruitment, local employment, payroll, HR, a Manila office, equipment and ongoing support. Recruitment-only helps you find and select a person but does not include ongoing employment or office support. Employer of Record is for businesses that already have someone to hire and need Lynk to handle their Philippine employment. You manage the employee’s day-to-day work.

Can we start with one person, and will they work only for us?

Yes. You can start with one dedicated employee and build your team as your needs grow. Under Managed Offshore Staffing, the person works exclusively for your business, rather than being shared between clients. Tell us during scoping if you need a part-time arrangement; suitability, availability and the agreed hours are confirmed before recruitment.

What roles do you recruit, and can we tailor the role?

We focus on construction and engineering support, including estimators, drafters, quantity surveyors, contract and project administrators, cost controllers, and accounts and administration staff. We recruit against your job description, project types, software and experience requirements. A clear brief helps us separate essential skills from those you can train after the person joins.

Where will our team member work?

Managed Offshore Staffing is based in our Manila office, with equipment, internet, IT and local employee support included. Recruitment-only and Employer of Record are separate options when you do not need the full office-based service. Any different working arrangement needs to be discussed and confirmed before hiring; working from home is not an automatic fallback under the office package.

Recruitment and experience

Understand the shortlist, checks and start date.

Can you find people with Australian construction and software experience?

Yes. We recruit against the project experience and systems your business needs, including Australian experience where it is part of the brief. We look at the type of projects the candidate has worked on, not just their job title or a software name on their CV. Experience varies by person, so you review the candidate’s relevant background before deciding.

How do you screen candidates, and can we interview or test them?

Our in-house team reviews CVs and interviews candidates against your brief before presenting a shortlist. You interview the people you are interested in and make the final decision. Role-relevant skills, English, software or trade-specific assessments can be arranged. Reference and background checks form part of the pre-employment process; we confirm the checks and assessments required for your role.

How long does recruitment take, and when can someone start?

A typical search takes around two to three weeks to reach a shortlist, depending on the role and requirements. The start date then depends on your selection process, the candidate’s availability and any notice period. An employed candidate may need around four weeks’ notice; others can start sooner. We confirm a realistic hiring plan rather than promising the same start date for every role.

What do you need from us to start the search?

Share your job description or the tasks you need help with, the experience and software required, your preferred hours, budget and target start date. Examples of the projects or deliverables are useful for technical roles. We help turn this into a clear hiring brief and agree the interview process with you.

Working with your team

Set up the day-to-day working relationship.

Who manages, trains and checks the employee’s work?

Your employee reports to your manager and works as part of your team. You assign tasks, provide training and review their work through your usual processes. Lynk handles employment, payroll, HR, attendance administration and workplace support.

What should we prepare before the employee starts?

Nominate a day-to-day manager, organise systems access and software licences, and gather your templates, examples and instructions. Prepare a first-week plan and allow time to explain your standards and processes. Lynk arranges the local employment, payroll and agreed workstation setup so both sides are ready for the start date.

Can they work our business hours?

Working hours are agreed around your business needs before the employee starts. A standard full-time day is eight working hours plus a one-hour lunch break. Confirm the time zone, expected overlap and any daylight-saving changes during scoping. Night work, overtime or unusual schedules need to be discussed so the working arrangement and any additional costs are clear.

Can they use our email, software and existing systems?

Yes. Your employee uses your email, software and workflows, and can join your usual calls and team routines. You arrange the necessary user accounts, licences, access permissions and workflow instructions. Tell us about specialist software or access requirements before hiring so the workstation setup can be checked.

Employment and support

Know who handles employment, leave and issues.

Who legally employs the staff member?

Lynk employs the person locally through its Philippine employing entity and handles employment contracts, payroll, statutory contributions and HR administration. Your business directs their daily work and provides the systems and training for their role. The employment and service arrangements are set out in the relevant contracts; directing the work is separate from being the local employer.

How do public holidays and annual leave work?

The holiday calendar is agreed for your arrangement, including your Australian state holidays where applicable and how Philippine holidays will be handled. Our standard package provides 10 days’ annual leave and five days’ sick leave per year, accrued monthly. You approve planned annual leave around your workload, while Lynk tracks balances and administers the leave. Any different entitlements or holiday-work costs are confirmed for your engagement.

What happens if the employee is unexpectedly absent?

Let Lynk know promptly about an absence or missed start so we can follow up with the employee and coordinate with your manager. For extended absence, we discuss the impact and suitable replacement or continuity options. This is a dedicated-employee arrangement, not an automatic pool of interchangeable cover. Leave and absence billing follow your service agreement; temporary cover needs to be agreed separately.

What if performance drops or the employee resigns?

Raise concerns with your Lynk contact early and share specific examples, expectations and feedback. You direct performance in the role; Lynk supports the employment and HR process. Our current managed-staffing offer includes a 90-day replacement guarantee, subject to your service agreement. If someone resigns or is not the right fit, we discuss handover and replacement recruitment. Notice, fees and any replacement conditions follow your agreement.

What benefits and local support do employees receive?

The managed package includes employer contributions, 13th-month pay, leave entitlements and private health insurance (HMO), alongside local HR and workplace support. Employees are paid through Lynk’s payroll twice monthly. The agreed employment package sets out their benefits. We also support check-ins and employment reviews, while your manager provides feedback on the work.

Can we give our employee a pay rise or bonus?

Yes. Discuss salary reviews, additional benefits or bonuses with Lynk so they can be documented and processed through payroll. For additional benefits and bonuses, you provide the gross amount and Lynk does not add a fee or margin to that amount; normal payroll deductions may still apply. Salary changes and any related employment-cost or billing changes are discussed before implementation.

Office, IT and security

Equipment, confidentiality and continuity.

What equipment and office support are included?

Managed Offshore Staffing includes a dedicated workstation in our Manila office, a laptop, dual screens, internet connectivity and IT support. Equipment requirements are matched to the role during scoping. Your business provides specialist software licences and access to its systems. Any non-standard hardware or additional requirements are confirmed in the quote before the person starts.

How do you protect our drawings, data and system access?

Employees are bound by confidentiality obligations and use company-managed devices and a controlled office network. Our office setup restricts USB and removable media. Your business controls which systems, files and permissions the employee can access. We work through access requirements before onboarding; tell us about any client-specific security requirements so we can confirm the setup rather than assume every environment is the same.

Who owns the work and files produced for our business?

Work product created by the assigned employee while providing services to your business belongs to you under the intellectual-property provisions of the service agreement. Each party retains its pre-existing intellectual property. Let us know about any project-specific ownership or confidentiality requirements before the engagement begins so they can be addressed in the agreed terms.

What happens during internet, power or severe-weather disruption?

Our Manila office has business internet with a backup connection and power backup. These measures reduce disruption but cannot guarantee that every outage or severe-weather event will have no impact. If work is affected, we communicate with your business and work through the practical next steps. Alternative arrangements are assessed at the time; automatic work-from-home or uninterrupted-service guarantees are not part of the standard office offer.

Pricing and terms

Understand your quote, billing and notice.

How is the monthly staffing fee structured, and what is included?

We quote one monthly fee covering your employee’s remuneration, employment costs and benefits, together with Lynk’s recruitment, HR, payroll, office, equipment, IT and ongoing support. Employment costs include employer contributions, 13th-month pay, leave and HMO. Your quote confirms the total cost, what is included and any separate charges before you proceed. Monthly pricing is a budgeting figure; billing is fortnightly.

Are there any setup fees or additional costs?

Managed Offshore Staffing has a one-time AUD $600 setup fee per hire after you select each candidate, plus a refundable security deposit equal to one month’s agreed staffing fee for each person. For staged starts, your quote confirms when each setup fee and deposit is due. Your business provides specialist software licences. Additional requirements and associated costs are confirmed in your quote.

How should I compare Lynk with direct or local hiring?

Compare the full cost and scope, not just an advertised salary. Lynk’s managed package includes employment costs, benefits, workplace, equipment and support. For another provider, check the candidate’s relevant experience, location, benefits, equipment, support, separate charges and contract terms. For local hiring, include the equivalent employer and operating costs. Actual savings depend on the person and the arrangement.

When does billing start, and which currencies can you invoice in?

Ongoing staffing fees start from the agreed employee commencement date and are billed fortnightly in arrears. Setup fees and the security deposit are separate upfront amounts. We can invoice in AUD, GBP, USD or NZD; your quote and service agreement confirm the currency, payment terms and any applicable taxes. We handle the employee’s local payroll separately.

Can the monthly fee change?

Your quote sets the agreed staffing fee and service scope. Salary reviews, changes in employment costs or a different role, schedule or service requirement may affect the price. Any proposed change is discussed with you, with the applicable notice and approval process governed by your service agreement. A pricing guide is indicative; the candidate-specific quote confirms the amount for your engagement.

What are the notice terms, and when is the deposit returned?

There is no long-term lock-in. For Managed Offshore Staffing, give 30 calendar days’ written notice to end a standalone hire or remove an individual position while your team continues. Ending your entire agreed team arrangement requires 60 calendar days’ written notice in total, rather than separate 30-day notices for each hire. A client with one standalone hire remains on 30 days. Your service agreement confirms the team covered and the applicable terms. Existing clients continue under their signed agreement. Fees continue through the notice period under your agreement. The security deposit is refundable at the end of the engagement, subject to outstanding invoices, other amounts properly payable and the agreed notice terms. Your service agreement sets out the refund process and timing.

Start building your offshore team

Discuss your requirements with us and see how offshore hires could support your business.